Deficiency In Service

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Yes, you can take by filing a complaint in person in the concerned Consumer Court.

R u a lawyer?

You have already filed case and what else assistance you need.. Ur lawyer will take care. aren't u satisfied with ur lawyer?.. for further assistance come for consultation .

A good consumer case indeed.. verify the warranty terms whether it's a replacement warranty or service warranty.. if replacement warranty lodge a request for replacement in customer care..

You have not sent the full details of your case; However from the information given in your question, I may say that the forum would sent notice to the Opposite Party and they would file a reply to that effect and then you would be given opportunity to file the rejoinder. after the pleadings are complete, final arguments would be heard by the forum.

The opposite side appear and file their objections if any.