Refund Not Received

lodge a complain on website of banking ombudsman.

mr. Dhruv its to ur attention, that central govt had drafted a regulation law for online wallet companies. according to that every online wallet company should appoint and provide contact numbers of grievance redressal officer in their web site and app. so kindly chk ur app. follow the procedures. first find where the mistake happens.

file complaint in consumer courts against bank and FreeCharge

After giving the complaint to the bank in writing it will take 1 week time to get the balance in ur account...

file complaint to the bank,

Give a complaint to the bank in writing. It should be done with in one day. If not reversed, send a complaint to the banking ombudsman. You will get the money back with interest.